{"title":"Servicing and Faults","description":"Purchase your annual service agreement, or pay for a callout.","products":[{"product_id":"annual-service-agreement","title":"Nilan.green service centre agreement (Compact P alone)  - Northern Ireland","description":"\u003cp data-mce-fragment=\"1\"\u003ePlease note that a service agreement can only be taken out when there is a stable internet connection.\u003c\/p\u003e\n\u003cp\u003eA service agreement will provide you with:\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eExtended warranty to up to 4 years for Parts and Labour (for new installations only and when machine is serviced annually by one of our engineers)\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e(Current manufacturers spare parts warranty is 12month from move in date and does not include consumables necessary for servicing i.e., filters etc.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eAnnual onsite inspection to include\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eFitting new filters\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eAnnual Heat pump health check\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eHeat exchanger and filter box cleaning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eFurther optimisation of the system after the first year to better suit your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRemote diagnostics and monitoring by Nilan staff via a stable internet.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis must be renewed annually to maintain service.  \u003c\/p\u003e","brand":"Nilan.green","offers":[{"title":"Default Title","offer_id":44466470814002,"sku":"","price":200.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/7074\/4882\/products\/GQ_Nilan_PRshots-59.jpg?v=1674597427"},{"product_id":"nilan-green-service-centre-agreement-compact-p-and-air9-combination-northern-ireland","title":"Nilan.green service centre agreement (Compact P and Air9 combination) - Northern Ireland","description":"\u003cp data-mce-fragment=\"1\"\u003eService agreements are recommended and can be sought be emailing \u003cstrong data-mce-fragment=\"1\"\u003eservicing@nilan.green \u003c\/strong\u003ewith details of your installation. This is an \u003cstrong\u003eannual amount \u003c\/strong\u003eand must be renewed to maintain service. \u003cbr\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003ePlease note that a service agreement can only be taken out when there is a stable internet connection.\u003c\/p\u003e\n\u003cp\u003eA service agreement will provide you with\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eExtended warranty to up to 4 years for Parts and Labour (for new installations only)\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e(Current manufacturers spare parts warranty is 12month from move in date and does not include consumables necessary for servicing i.e., filters etc.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eAnnual onsite inspection to include\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eFitting new filters\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eAnnual Heat pump health check\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eHeat exchanger and filter box cleaning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eFurther optimisation of the system after the first year to better suit your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRemote diagnostics and monitoring by Nilan staff via a stable internet.\u003c\/p\u003e\n\u003cp\u003eService agreements for properties in Scotland are POA.\u003c\/p\u003e","brand":"Nilan.green","offers":[{"title":"Default Title","offer_id":45143326949682,"sku":null,"price":250.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/7074\/4882\/files\/IMG_3151.jpg?v=1715337309"},{"product_id":"ad-hoc-service","title":"Ad Hoc Service Callout Fee- Compact P only - Ulster, Glasgow \u0026 Edinburgh","description":"\u003cp\u003eTo purchase an ad hoc service for your Compact P, please purchase this product and one of our staff will be in touch to book an appointment. Services take approximately 2 hours and are arranged 10am-4pm, Monday-Friday.\u003c\/p\u003e\n\u003cp\u003eAn ad hoc service to include\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFitting new filters\u003c\/li\u003e\n\u003cli\u003eHeat pump health check\u003c\/li\u003e\n\u003cli\u003eHeat exchanger and filter box cleaning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOur standard filters are included, but any further parts are priced individually. Price includes VAT.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eOur annual service agreements are recommended and can be \u003ca href=\"https:\/\/nilan-green.myshopify.com\/products\/annual-service-agreement\"\u003epurchased here\u003c\/a\u003e. \u003c\/p\u003e","brand":"Nilan.green","offers":[{"title":"Default Title","offer_id":48218334298418,"sku":"","price":150.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/7074\/4882\/files\/GQ_Nilan_PRshots_FOR_WEB-60.jpg?v=1713523114"},{"product_id":"draft-call-out-charge","title":"Engineer's Call-out Charge","description":"\u003cp\u003eThis charge covers an engineers call out. Many issues can be diagnosed remotely so please do not purchase this until you have been instructed to do so. The cost of replacement parts if needed are \u003cstrong\u003enot\u003c\/strong\u003e included. The engineer's time is billed as £95 for the first hour and £30 thereafter. Prices include VAT. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThis product allows you to pay for your call out online. This product should only be used if you have already spoken to the team and set up a call out. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Nilan.green","offers":[{"title":"Default Title","offer_id":48218383941938,"sku":"","price":95.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/7074\/4882\/files\/GQ_Nilan_PRshots_FOR_WEB-55.jpg?v=1713523770"},{"product_id":"ad-hoc-service-callout-fee-compact-p-and-air9","title":"Ad Hoc Service Callout Fee- Compact P and Air9 - Northern Ireland","description":"\u003cp\u003eTo purchase an ad hoc service for your CompactP and Air9 combination please purchase this product and one of our staff will be in touch to book an appointment. Services take approx 2 hours and are arranged 10am-4pm, Monday-Friday.\u003c\/p\u003e\n\u003cp\u003eAn ad hoc service to include\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFitting new filters\u003c\/li\u003e\n\u003cli\u003eHeat pump health check\u003c\/li\u003e\n\u003cli\u003eHeat exchanger and filter box cleaning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOur standard filters are included, but any further parts are priced individually. Price includes VAT.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eOur annual service agreements are recommended and can be \u003ca href=\"https:\/\/nilan-green.myshopify.com\/products\/nilan-green-service-centre-agreement-compact-p-and-air9-combination-northern-ireland\" rel=\"noopener\" target=\"_blank\"\u003epurchased here\u003c\/a\u003e. \u003cbr\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eServices for properties in Scotland are POA.\u003c\/p\u003e","brand":"Nilan.green","offers":[{"title":"Default Title","offer_id":48986154795314,"sku":null,"price":190.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/7074\/4882\/files\/IMG_3151.jpg?v=1715337309"},{"product_id":"nilan-green-service-centre-agreement-compact-p-alone-scotland","title":"Nilan.green service centre agreement (Compact P alone)  - Glasgow and Edinburgh","description":"\u003cp data-mce-fragment=\"1\"\u003ePlease note that a service agreement can only be taken out when there is a stable internet connection.\u003c\/p\u003e\n\u003cp\u003eA service agreement will provide you with:\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eExtended warranty to up to 4 years for Parts and Labour (for new installations only and when machine is serviced annually by one of our engineers)\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e(Current manufacturers spare parts warranty is 12month from move in date and does not include consumables necessary for servicing i.e., filters etc.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eAnnual onsite inspection to include\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003eFitting new filters\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eAnnual Heat pump health check\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eHeat exchanger and filter box cleaning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eFurther optimisation of the system after the first year to better suit your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRemote diagnostics and monitoring by Nilan staff via a stable internet.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis must be renewed annually to maintain service.  \u003c\/p\u003e","brand":"Nilan.green","offers":[{"title":"Default Title","offer_id":55654134841717,"sku":null,"price":250.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/7074\/4882\/products\/GQ_Nilan_PRshots-59.jpg?v=1674597427"}],"url":"https:\/\/shop.nilan.ie\/collections\/servicing-and-faults.oembed","provider":"Nilan Green Shop","version":"1.0","type":"link"}